FAQ > Returns > How do I return an unopened or defective item?

Click on a category below or
search the FAQ for entries containing:

To return an unopen or defective item, simply bring it back to the shop with your receipt.  We will issue a store credit that may be used immediately or in the future.  For defective items, we ask that you confirm the defect on at least two players.  Also, when you bring the defective item in for return please specify what type of defect and what time it occurs if applicable (for example, skip at 1:03 of track 3).

Last updated on June 21, 2007 by soundscapes